Process

How KinvoCare Helps You Hire a Verified and Trained Nanny

The journey is built around three commitments: verification before introduction, childcare readiness before placement, and support after the nanny joins.

The process

From First Conversation to Ongoing Support

Share Your Requirement

Tell us child age, location, preferred timing, language preference, live-in or day nanny requirement, start date, and any special care needs.

01

Start Your Matching Journey

Once your requirement is shared, KinvoCare begins matching you with verified nannies who fit your family’s needs.

02

Review Verified and Screened Profiles

Profiles may include experience, verification status, behavioural assessment, psychometric testing, training readiness, availability, and childcare experience.

03

Speak With a Care Advisor

A KinvoCare advisor helps you understand options, clarify expectations, and move toward interviews with suitable candidates.

04

Interview and Finalize

Speak with shortlisted nannies, ask questions, discuss expectations, and finalize the nanny who best matches your family's needs.

05

Training, Onboarding & Documentation

Support may include childcare training review, working-term clarity, nanny-family agreement support, and police registration assistance where applicable.

06

Receive Support After Placement

Replacement support is available as per policy. Families choosing Subscription Care also receive monthly family and nanny check-ins, expectation-gap reviews, training-gap identification, behaviour-concern reviews, mediation, payroll support, retraining support, and ongoing guidance.

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