Policy
Nanny Replacement Support
Even after careful screening, a nanny placement may sometimes need to change. Our replacement support helps families when a nanny does not complete the tenure or when there is a genuine reason for replacement.
When Replacement May Be Supported
- The nanny does not join after confirmation
- The nanny leaves before completing the agreed tenure
- There is a genuine mismatch in expectations
- There are performance concerns
- The family has a valid reason for replacement
- The nanny has a genuine reason to discontinue
How It Works
KinvoCare reviews the situation, speaks with the family and nanny where needed, understands the reason, and helps identify suitable replacement options as per policy.